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Frequently Asked Questions about SOLARMAN
SOLARMAN Business
SOLARMAN Business
SOLARMAN Smart
SOLARMAN Smart
Data Logger
Data Logger
Smart Meter
Smart Meter
Meter Reader
Meter Reader
Other Products
Other Products

FAQ

How to register? How to register?

Click "Register" in the upper-right corner.

How many languages does SOLARMAN Business support? How many languages does SOLARMAN Business support?

简体中文, English, Español, Português, Polski, Français, 한국어, Tiếng Việt, 日本語, Swedish, Nederlands, Deutsch.

What's the website of SOLARMAN Business? What's the website of SOLARMAN Business?

https://globalpro.solarmanpv.com/login

How many registration methods does SOLARMAN Business support? How many registration methods does SOLARMAN Business support?

Currently, for domestic users, both phone number and E-mail are supported. For overseas users, only E-mail is supported.

If business administration information is required for registration? (Business Registration No., Company Name, Company Address) If business administration information is required for registration? (Business Registration No., Company Name, Company Address)

For domestic users, these information are required.
For overseas users, these are not required.

What should I do if the password is forgotten? What should I do if the password is forgotten?

Go to login page and  click "Login Problem".

How to change the password? How to change the password?

Go to "Personal Settings" and change the password here.

How to change company name and company address? How to change company name and company address?

Please contact SOLARMAN customer service.

Email: customerservice@solarmanpv.com


How to create a sub-account? How to create a sub-account?

Go to "Organization" and click "+User".

How to set sub-account permission? How to set sub-account permission?

1. Check all plants.
2. Only visible to authorized plants and the plants created by himself.

How to change the logo? How to change the logo?

Go to "Business Info" to change the logo here.

More
What's the website of SOLARMAN Business? What's the website of SOLARMAN Business?

https://globalpro.solarmanpv.com/login

How to register? How to register?

Click “Register” in the upper-right corner.

How many registration methods does SOLARMAN Business support? How many registration methods does SOLARMAN Business support?

Currently, for domestic users, both phone number and E-mail are supported. For overseas users, only E-mail is supported.

If business administration information is required for registration? (Business Registration No., Company Name, Company Address) If business administration information is required for registration? (Business Registration No., Company Name, Company Address)

For domestic users, these information are required.
For overseas users, these are not required.

What should I do if the password is forgotten? What should I do if the password is forgotten?

Go to login page and  click “Login Problem”.

How to change the password? How to change the password?

Go to “Personal Settings” and change the password here.

How to change company name and company address? How to change company name and company address?

Please contact SOLARMAN customer service.

Email: customerservice@solarmanpv.com


How to create a sub-account? How to create a sub-account?

Go to “Organization” and click “+User”.

How to set sub-account permission? How to set sub-account permission?

1. Check all plants.
2. Only visible to authorized plants and the plants created by himself.

How to change the logo? How to change the logo?

Go to “Business Info” to change the logo here.

How many languages does SOLARMAN Business support? How many languages does SOLARMAN Business support?

简体中文, English, Español，Português, Polski, Français, 한국어, Tiếng Việt, 日本語, Swedish, Nederlands, Deutsch.

More
More
More
More
More

Additional Resources

Installation Guide

Enhancing the installer experience


Installation Guide
Product Documentation

Read the specs, certifications, and technical files


Product Documentation
SOLARMAN Academy

Watching online training courses and webinars


SOLARMAN Academy

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In order to provide you with a more precise solution, please provide the following information when providing feedback: detailed problem description, SOLARMAN account, and device SN. You can contact us through the following channels, and we wil respond as soon as possible.

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