FAQ

Frequently Asked Questions about SOLARMAN

About registration / Account

https://home.solarmanpv.com

Click “Register” in the upper-right corner.

Currently, for domestic users, both phone number and E-mail are supported. For overseas users, only E-mail is supported.

Go to login page and  click “Login Problem”.

Go to “Personal Settings” and change the password here.
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About Plant

Click “Create a Plant”.

Plane Name, Plant Location, Plant Address, Plant Type, System Type, Capacity, Feed-in Tariff, Tilt Angle and etc,.

The page will be updated manually.

Normal, Offline, Alerting, Constructing.

1. via calculating the data uploaded by devices;
2. via summation of daily production.

Go to overview page to export.

Peak Hours Today=Accumulated Production/Running Days/Capacity.

Consumption data is provided by devices.If the device (e.g. inverter) you purchased does not provide consumption data, then consumption data will be –. If you do not wish to see — data, please switch system type to All on Grid.

Grid data is provided by devices.If the device (e.g. inverter) you purchased does not provide grid data, then gird data will be –. If you do not wish to see — data, please switch system type to All on Grid.

Battery data is provided by devices.If the device (e.g. inverter) you purchased does not provide battery data, then battery data will be –. If you do not wish to see — data, please switch system type to All on Grid.

Go to “Plant List” or “Plant Details” to delete a plant.

Go to “Device List” to delete a device.

System will display latest alerts.

Alerts in 1 hour will be displayed on overview page.

Please ask inverter manufacturer for detailed information.

There are two algoritms for total yields. If you choose to calculate total production via total production data uploaded by devices, then Total Yields=Total Production*(Desulfurization Feed-in Tariff+Nation FIT+Province FIT+City FIT+County FIT);
If you choose to calculate total production via summation of daily production, then Total Yields=Daily Yield Summation. Daily Yield=Daily Production*(Desulfurization Feed-in Tafiff+Nation FIT+Province FIT+City FIT+County FIT).
If you choose All on Grid as system type, then Daily Yield=Daily Production*(Benchmark Price+Province FIT+City FIT+County FIT).
Benchmark price varies by region.

About Plant Device

Go to “Plant Details” and enter SN in the pop-up window.

Go to “Device”-“Add a New Device”-“Import”, then upload excel file here. (All SNs in the file should be listed in a row.)

Go to inverter page to export.

Go to inverter page and click “Edit” to name a inverter.

Go to inverter page and click “Delete” in the upper-right corner.